Flow-Rite Controls Warranty Policy for Millennium SPW Systems as used on flooded lead acid batteries
Flow-Rite Controls warrants to Purchaser that its product, the Millennium Single Point Watering (SPW) kit, will be free of all defects in material and workmanship for five (5) years after the date of purchase. If within five years of the date of purchase, the Millennium SPW kit, fails to perform due to a manufacturing defect, Flow-Rite Controls will repair or replace the Millennium SPW kit, free of charge.
A Return Authorization Number must be obtained from Flow-Rite Controls (through your Millennium SPW supplier) prior to returning product for warranty consideration. Purchaser must send any product covered under this warranty, along with a copy of supplier’s invoice and description of the problem to: Flow-Rite Controls, 960 74th St SW, Byron Center, MI 49315.
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Flow-Rite wants to ensure that your Millennium SPW watering system is always functioning properly. If a swivel T, Gasket or O-Ring is ever damaged or broken during regular battery use we will replace the parts at no charge. Please follow normal return authorization process.In addition, if the Millennium SPW kit is installed by an authorized representative in accordance with our installation instructions and a defect in this Millennium SPW system is the cause of a cell or battery failure (unable to deliver 80% of rated capacity), Flow-Rite Controls will repair or replace the cell or battery at its option and at its expense.*
This warranty is subject to the following terms and limitations:
The SPW system must be installed in agreement with Flow-Rite’s current installation and operation instructions.
- The user must follow the recommended watering and maintenance procedures as directed by the Flow-Rite Controls and battery manufacturer’s operation and maintenance manuals.
- The user must only fill the Millennium SPW system from Flow-Rite Controls authorized or approved water supplies.
- The warranty is void if the product is subject to misuse, abuse, inadequate maintenance or physical damage other than normal wear and tear.
- The warranty applies to the original user of the product and is not transferable. It applies only to product located in North America.
Flow-Rite Controls, at its option may require the following: documentation of who installed the SPW system, serial number of the battery, watering logs, photographs of installation or proof of purchase (copy of original invoice). Warranty claims must be submitted through your Millennium SPW supplier. Flow-Rite Controls, at its option, has the right to inspect the warranty claimant’s facility for proper installation, operation and maintenance procedures of the battery watering system.
Disclaimer of Warranties: It is expressly understood and agreed that Flow-Rite Controls shall not be liable for damages or injuries to persons or property. Failure to promptly report a malfunction in your system may limit your coverage. This limited warranty expressly excludes any incidental or consequential damages. Because Flow-Rite’s warranty excludes any incidental or consequential damages, Flow Rite recommends for the first three months checking electrolyte levels once a month. Thereafter, check electrolyte level once per quarter.
*Limited to cost of repair, does not include travel or transportation. Covered costs are subject to Flow-Rite Controls warranty cost schedule.