Patrick Craig

Lab Technician

Patrick Craig

GET TO KNOW

What is the 1 thing in this world you are most proud of?

My service in the armed forces.

What do you like to do outside the office environment?

Hunting, fishing, camping, and outdoor sports.

Favorite quote?

Never assume you are the smartest person in a room.

What Flow-Rite value speaks most to you and why?

Help First:

As employees, we should strive to make the best products that offer customers a distinct advantage over the competition.  Without value, customers will not purchase a product that offers no benefit to their business.  Serving the company and customer is paramount to success.

Even though I have been counseled and disciplined for assisting others at FRC in the past,  I continue to do so because it is part of human nature.  Human beings do not want to see fellow humans struggle.

Going above and beyond expectations is something I strive for every day.  When interacting with customers, I make sure that they my efforts are visible even if it would necessarily result in additional sales opportunities.  As the field service manager for Flow-Rite, I have spent many hours on job sites with customers, distributors, and end users.  Together we would work to solve problems that would and continue to arise.  20+ years of sales experience has taught me to treat everyone I encounter as if they were a customer.

What do you like on your pizza?

Everything except olives…they are NASTY!

In your own words, describe your role at Flow-Rite?

My job is to make sure that current product is functioning properly and when it’s not, determine why.